Click on a day to jump to the schedule:
Saturday - Sunday
|
Saturday
|
7:30AM - Complimentary Breakfast
8:00AM - Introduction to instructors and program
8:30AM – Advanced Service Advising "Educating Your Customers to Make the Right Decisions" by David Rogers
10:00AM - Break
Refreshments will be served
10:15AM - "Educating Your Customers..." continued
NOON - Complimentary Lunch
1:00PM - Advanced Service Advising “How to Get People to Ask You to Perform Preventative Maintenance Services” – David Rogers
2:45PM - Break
Refreshments will be served
3:00PM - “How to Eliminate Comebacks and Lead Your Techs to Top Performance” – David Rogers
5:00PM - End of Saturday’s classes
6:30PM - Cocktails, Complimentary Dinner
Back to top
|
Sunday
|
7:30AM - Complimentary Breakfast
8:00AM - Measurement and Tracking Class – "Profits are Your Responsibility…Learn How to Control Them and Make The Boss Love You!" – by Terry Keller
10:00AM - Break
Refreshments will be served
10:15AM - Advanced Benchmarking Class - “Profits are Your Responsibility…” continued
NOON - Complimentary Lunch
1:00PM - “The INSIDER SECRETS on How To Raise your Average RO Above the National Average and Have People Thank You For It! – David Rogers
2:15PM - Break
Refreshments will be served
2:30PM - “How To Have Fun Writing Over a Million Bucks per Year, and Enjoy Your Work!” – David Rogers
4:00PM - End of Sunday’s Boot Camp
Thank You!
Back to top |