Boot Camp Schedule
Click on a day to jump to the schedule:
Friday - Saturday - Sunday
Friday
7:30AM - Complimentary Breakfast
8:00AM - Introduction to instructors and program
8:30AM - Image is Everything (an AMI approved class presented by David Rogers)
10:00AM - Break
Refreshments will be served
10:15AM - Advanced Service Writing Class "Educating your customers…"
NOON - Complimentary Lunch is served in the hotel
1:00PM - Advanced Service Writing continued
2:45PM - Break
Refreshments will be served
3:00PM - Shop leadership class & exercises
5:00PM - End of Friday’s activities

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Saturday
7:30AM - Complimentary Breakfast
8:00AM - Measurement and Tracking - Pushing Your Production (an AMI approved class presented by Terry Keller)
10:00AM - Break
Refreshments will be served
10:15AM - Pushing Your Production continued
NOON - Complimentary Lunch in hotel
1:00PM - Advanced Measurement & Benchmarking presented Terry Keller
2:45PM - Break
Refreshments will be served
3:00PM - Personnel Management & Recruiting (Make those numbers you learned STICK!)
5:00PM - End of Saturday’s classes
6:30PM - 11:00PM - Cocktails, Complimentary Dinner

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Sunday
8:00AM - Complimentary Breakfast
8:30AM– Marketing & Advertising Class presented by David Rogers
11:30AM - Review and Wrap Up
12:30PM - End of Boot Camp
Thank You!
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More Testimonials
  "I liked the emphasis on ethics and on treating customers right - not just banging them with a bunch of upsales and pushing numbers. The training on the numbers was very important because I saw some of our weaknesses. I can now see it’s about looking at the numbers and setting real targets. Instead of letting things go on self direction, I am going to go back and set targets, make progress towards them and hold my people accountable."

Todd Gerlings
Roadmaster Auto & Tire Center
Northglenn Colorado

"I learned a lot at the boot camp. They taught a lot of different types of things I hadn’t understood or used before. I think it’s improved our business exponentially. It’s just huge how much they have helped our company. Their systems keep you on the straight and narrow path instead of falling off. It’s really valuable!"

Jim Olari
Mufflers & More
Walled Lake Michigan

"This training has been very beneficial, great stuff, totally different! David and Terry are like brothers or an uncle you really trust. Without them our business wouldn’t be the same. We needed their help! It’s just that simple. We’re not businessmen per say, we’re mechanics and this training has made a huge difference!"

Jerry Cripe
Idaho Fleet Service
Meridian Idaho 		 
 
You are currently viewing information for the Shop Owners Boot Camp. To view information for the Service Advisors Boot Camp, please click here.