Boot Camp Schedule
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Saturday - Sunday

7:30AM - Complimentary Breakfast
8:00AM - Introduction to instructors and program
8:30AM – Advanced Service Advising "Educating Your Customers to Make the Right Decisions" by David Rogers
10:00AM - Break
Refreshments will be served
10:15AM - "Educating Your Customers..." continued
NOON - Complimentary Lunch
1:00PM - Advanced Service Advising “How to Get People to Ask You to Perform Preventative Maintenance Services” – David Rogers
2:45PM - Break
Refreshments will be served
3:00PM - “How to Eliminate Comebacks and Lead Your Techs to Top Performance” – David Rogers
5:00PM - End of Saturday’s classes
6:30PM - Cocktails, Complimentary Dinner

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7:30AM - Complimentary Breakfast
8:00AM - Measurement and Tracking Class – "Profits are Your Responsibility…Learn How to Control Them and Make The Boss Love You!" – by Terry Keller
10:00AM - Break
Refreshments will be served
10:15AM - Advanced Benchmarking Class - “Profits are Your Responsibility…” continued
NOON - Complimentary Lunch
1:00PM - “The INSIDER SECRETS on How To Raise your Average RO Above the National Average and Have People Thank You For It! – David Rogers
2:15PM - Break
Refreshments will be served
2:30PM - “How To Have Fun Writing Over a Million Bucks per Year, and Enjoy Your Work!” – David Rogers
4:00PM - End of Sunday’s Boot Camp
Thank You!
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More Testimonials
  "Sometimes you have to take a punch in the gut before you take the problem seriously. I really appreciate the ratios and knowledge shared. I look forward to continued training and working with you both in the future!"

Nathan Gerlings
Service Advisor
Roadmaster Auto & Tire Center
Northglenn Colorado

"I learned a lot at the boot camp. They taught a lot of different types of things I hadn’t understood or used before. I think it’s improved our business exponentially. It’s just huge how much they have helped our company. Their systems keep you on the straight and narrow path instead of falling off. It’s really valuable!"

Jim Olari
Mufflers & More
Walled Lake Michigan

"This training has been very beneficial, great stuff, totally different! David and Terry are like brothers or an uncle you really trust. Without them our business wouldn’t be the same. We needed their help! It’s just that simple. We’re not businessmen per say, we’re mechanics and this training has made a huge difference!"

Jerry Cripe
Idaho Fleet Service
Meridian Idaho
You are currently viewing information for the Service Advisors Boot Camp. To view information for the Shop Owners Boot Camp, please click here.